eAssistance Pro Live Chat Software

support [at] eassistancepro.com

The company does not provide a list of Personal Data types collected.

Information regarding collected Personal Data may be described in various sections of this privacy policy or explained dedicatedly through contextual text while the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this Application. Data collected herein will be used solely for services related to the application. Any collected data will not be shared, transferred or distributed to unknown sources for any purpose unrelated to the application service.

Any use of Cookies - or other tracking tools - by the Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Method of processing

The Company processes User Data in a proper manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.

Access to the Data may be available to Data Processors such as employees involved with the processing or to external parties providing services to the Data Controller, third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed and stored within the server databases at the Data Controller headquarters, unless stated otherwise in the rest of this document.

Conservation Time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request the company for their license suspension or removal.

Legal Action

The User's Personal Data may be used for legal purposes by the Company in Court or in the stages leading to possible legal action arising from improper use of this Application or related services.

Additional Information about User's Personal Data

In addition to the information in this privacy policy, this Application may provide the User with contextual information concerning particular services or the collection and processing of Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or for this purpose uses other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Company at any time at its contact information.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Company to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, canceled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the appropriate contact information mentioned on the official website.

Changes to this privacy policy

The Company reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request the Data Controller to erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data of users that the company has in its records.