eAssistance Pro Blog

Live chat agents daily tasks evolve dealing with customers, assisting them and providing with right solutions. Chat agents can be classified as sales, support and billing agents. If you are new to live chat and being assigned to handle chat queries we are going to tell you about some amazing

Craziest word sounds like synonym with SHOPING! You can find many people around you who are just fond of shopping. Be it a virtual market place or shopping malls people just love to get best deals. As trend of internet online shopping is on boom people can find virtual market place to shop with

Gone are the days of cold calling, where your potential customers have to wait in some virtual queue, in order to connect with your sales persons or business executives. This is the era of spontaneity, no one likes to waste time in waiting, as there is no dearth of available alternatives to them.

True fact that we are going to disclose here is somewhat which nobody can deny. It’s about if business owners provide great support services and their customers are happy it will leads in increase in sales and lets to huge inflows. Helpdesk software and customer support services are been

What your customers really looking for, what are their needs and what they expect from you. It’s time to think for these check points if you are running an online business. Most of the time we use to relate everything with prices and thinks that providing cheap products is all customers wants

Planning to upgrade your customer support services and want to implement new strategies for higher profits and good word of mouth. The first thing to understand that a good customer support services is necessary for building business with success and growth no matter how small and large your