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Terms of Use

eAssistance Pro is a product of Lepide Software Pvt. Ltd and the company holds all rights whatsoever towards this product. This website and the brand name eAssistance Pro are properties of Lepide Software Pvt. Ltd and any unauthorized usage may call for legal actions. This website has been made available to you subject to your compliance with the terms and conditions stated here. We request you to kindly read this document carefully before accessing or using By accessing or using this website, you are agreeing to be bound by the Conditions of Use.

Modification of legal conditions

Lepide Software Pvt Ltd reserves the right to change/modify the terms, conditions, and notices at any point of time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for being in-line with the updated content, conditions of use and additional terms or notices posted on this website. Your continued access of this website shall be deemed your conclusive acceptance of the modified agreement.

Electronic Communications

When you visit the eAssistance Pro website or send e-mails to us, you are communicating with us electronically, and thereby you are consenting to receive communications from us electronically or by other means available. We may communicate with you electronically, by telephone or by facsimile. It is further understood that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Copyright and Licenses

The entire content on this website, including but not limited to: Text, graphics, logos, Demo videos, images, audio clips, digital downloads, and software, is the property of Lepide Software and are protected by trademark laws. You shall not modify copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website content without expressing your intent in advance and only after attaining a written consent from us.

You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of other party's rights, please contact us immediately to notify us of the infringement.

Software Agreements

Your use of eAssistance Pro software is based on the software license and other terms and conditions in effect for the product during the time of purchase. You will be requested to agree to the terms of the applicable agreement at the time when you register your account with us and/or install the operator console software.

You must agree to the terms and conditions of that agreement when you install the software or set up the account. That agreement may differ from the agreement version available here or at a later period of time. Ascertain that you read the applicable agreement carefully before you install the software or register an account with us.

License and Website Access

Lepide Software Pvt Ltd grants you a limited license to access and make personal use of this website and not to download (other than for page caching purposes) or modify it, or any portion of it, except with the express written consent of Lepide Software Pvt Ltd.

This website or any portion of this website may not be reproduced, duplicated, adapted, copied, sold, resold, transmitted or otherwise exploited for any commercial purpose without the express written consent of Lepide Software Pvt Ltd.

You may not frame, or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, flash movie, page layout, or form) of Lepide Software Pvt Ltd without the express written consent of Lepide Software Pvt Ltd.

You may not use META tags or any other "hidden text" which utilize Lepide Software Pvt Ltd, Lepide Software or any other derivative of our domain or company name without the express written consent of Lepide Software Pvt Ltd.

You are hereby granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Lepide Software Ltd so long as the link does not portray any false, misleading, derogatory, or otherwise offensive matter.

It is further understood and agreed that Lepide Software Pvt Ltd cannot and does not guarantee or warrant that files made available for downloading through the Lepide Software Pvt Ltd website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. It is your responsibility for implementing sufficient safeguards and procedures to ensure that any files obtained through the Lepide Software Pvt Ltd website are free from such contaminations. Lepide Software Pvt Ltd will not be held liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

Lepide Software Pvt Ltd assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site.

Third-Party Links

Links to third-party Websites if present on this site are provided solely for your convenience. If you use these links, you will leave this site. Lepide Software Pvt Ltd has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, Lepide Software does not endorse or makes any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do this entirely at your own risk.


eAssistance Pro is a trademark product of Lepide Software any violation regarding the usage, terms and conditions of the brand name would attract legal penalties.

Apart from this, the site may contain brand names, company names and product names of third party organizations. Use of any such third party property is merely for reference purpose and the company recognizes them as the original product of their own respective companies. Extreme caution has been taken care to avoid usage of any third party brands names, expect for comparison purposes which relies solely in interest of providing the consumer with balanced rational information about our product. All brands, company names and product names are hence accepted as trademarks or registered trademarks of their respective holder.


You agree to indemnify, defend and hold harmless Lepide Software Pvt Ltd, its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including legal fees, resulting from any violation of these conditions of Use (including negligent or wrongful conduct) by you or your use and access of this website.

International Use

Given the global nature of the Internet, you agree to comply with all local rules including, without limitation, rules about the Internet, data, e-mail, privacy, copyright, and trademark infringement. Additionally, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

Other Provisions

Lepide Software Pvt. Ltd failure to insist upon or enforce strict performance of any provision of these Conditions of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Conditions of Use. Lepide Software Pvt. Ltd may assign its rights and duties under these Conditions of Use to any party at any time without notice to you. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.