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Tunes online marketing campaign

eAssistance Pro provides real-time insight into all marketing activities that drive traffic to your website. In fact, with the help of this live chat support software you can get in-depth details about visitors like from where your website visitors are originating, how they found your website. This gives you a very better idea about what is working and what is not in its advertising and simultaneously helps you figure out refining your marketing initiatives efficiently.

Cuts down the costs

This live chat software can be a very cost effective solution for travel agencies of all sizes. It can really help you cut and remarkably reduce your monthly toll free and telephone costs. This is because such live help interface allows you provide instant online support which certainly means that customers no longer need to be put on hold. They get the right attention at right time and with right information.

Improves customer service

This live chat software can assist you in providing customer service in a very effective manner. Providing your customers with click-to-call button, it gets lot easy for your customers get their query solved or provide every single detail while submitting the form. In addition, you could even offer an alternative itinerary to a visitor who may require traveling over dates unavailable on the preferred airline and thus can prevent abandonment.

Secure and private chats

eAssistance Pro chat live application allows your agents to communicate with website visitors in real-time giving your agency a warm professional feel with the ability to help prospective customers instantly. Live chat operators can easily give your customers live sales help, send photos, maps of foreign cities, and provide assistance in selection of proper tour packages. In fact, it enables prospective travelers obtain information about tour pricing & accommodation availability quickly which in turn will increase online bookings.

Major Benefits of eAssistance Pro Software for Travel Companies:

Effective communication

Travel Agents operating in this industry could use Live Chat Support for online counseling to bring travelers located far from their office in their fold.

Send travel photos and maps

You could very well show your website visitors the pictures of travel destinations along with hotel accommodations or maps of foreign cities, and more right during the chatting session.

Allows agent multitasking

Unlike with telephone conversations, with this chat live online software one operator could very assist several other online visitors at the same time, which at the same time decreases customer hold times.

Provide instantaneous answers

This chat program helps your website visitor or customer get their questions answered rapidly and competently in real-time and without any wastage of time.

Stand apart from competitors

Live online chat interface could very well put your agency ahead of the game, by offering better customer service than your competitors.