eAssistance Pro News

Now upgrade your eAssistance Pro Standalone Operator Console with latest and more easy to use version. We have  just launched Version 1.9 which features changes in the Chat visualization  and also includes some minor bug fixes.

What new features you get in the updated version

• Facilitates multiple Text Settings for all ongoing chats including new embedded  Font Style, Font Size, and Font Color.
• Quick response with ‘visitor typing’ message shown in the Task Panel of operator.
• Offers advance proactive chat invitation or you can say triggers for invites.
• Multiple languages added for better regional settings to fit with your site.
• New Chat bubble with much advance chat images.

Which bugs you get fixed in the updated version

The updated version of eAssistance Pro has resolved some minor issues related to 'Invite to Chat’

How to upgrade your eAssistance Pro account with Version 1.9.

In order to upgrade your eAssistance Pro services with latest version 1.9 you must first uninstall the previous version of the operator console. Then download the latest version and install it to experience all newly-added features.

Hope you would like to experience some more beneficial features of updated version of Live Chat software