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Operator List

Operator list displays all operators assigned to that particular eAssistance Pro account.

To view operator list, click operators from the Task Panel. All existing operator details will be displayed. This section displays the Login name, full name, email address, login time, login duration, OS version and screen resolution of all operators. Populated results can be sorted in ascending or descending order through any column.

Rows within the operator list are categorized as per online and offline status. Operators who set their status as 'away' will be displayed under offline section to visitors and away (partially online) to operators.

This section also allows the logged-in operator to view his profile and invite other online operators to chat or send offline message to offline operators.