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Invite Chat

Invite Chat is a great feature to initiate chat from the operator end. The operator console displays visitor details of all those visitors who are simply browsing your website.

Invite Chat option can be used to get engaged in chatting sessions with visitors whom operators may find beneficial to business.

To invite any visitor to chat, go to Task Panel >> Visitors >> select visitor and right-click >> choose Invite to Chat from the various available options.

Select department from the dropdown menu and click 'Send now' to display chat invitation on the selected visitor's webpage. Now it's upon the discretion of the visitor to accept or decline the chat request.