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eAssistance Pro for Prostores by eBay

ProStores by eBay helps you to sell online without much of designing and coding knowledge. It helps to have an affordable online store with minimum fuss and myriad of features ranging from simple wizard-driven websites to sophisticated e-business management solutions. ProStores enable merchants with various tools to better reach and retain customers but how to take your business to higher levels.

Integrate eAssistance pro with your eBay Prostores website. With excellent chat features by eAssistance pro you can provide support and resolve sales queries instantly in real-time; track visitors through geo-mapping; get to know more about their shopping trends through browsing details; and much more.

Deploy chat solution on your online store easily through these simple steps:


Step 1: Login to your eAssistance Pro account

Step 2: Go to 'My Account' and Click on 'Get Your Chat Button Code' option to copy the code.

Step 3: Login to your eBay ProStores account through the login page

Step 4: In 'store' section, go to 'Store Design', click and select 'Page Template Manager'

Step 5: Select the area where you wish to display the chat option (ex., header/footer) and 'Page Template Editor' section will open

Step 6: Paste the chat code or tracking code in the selected section

Step 7: Press 'Save and Publish' tab to enable eAssistance pro chat service on your eBay Prostore website.

Note: For customized ebay settings please ask your coding develper or please send us an email support [at]

CMS Platform we support
  • joomla
  • wordpress
  • drupal
  • magento
  • zencart
  • zendesk
  • salesforce
  • blogger
  • shopify
  • bigcommerce
  • ebaystores
  • prestashop
  • opencart